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FAQs

FREQUENTLY ASKED QUESTIONS:

1) What if I don't like it?

  • A real person designs your art work, so you can discuss changes personally when you receive your proof. We won't print until you approve a design!

2) What shapes can you do?

  • We can create your art work in both landscape, portrait and square orientation. Select any of the sizes in the pull down menu and upload your photo and your designer will start with the the best shape. You can make changes to that shape when you review the proof. 

3) I want a different background color to match my wall color. Is that possible?

  • Absolutely! Please mention your preferred background color in the comment box on the checkout page.  If you don't that's OK as you can also let our designer know when you review you draft.

4) I want to add my own text. Is that possible?

  • No problem! Please mention your preferred phrase in the comment box on the checkout page. If you don't that's OK as you can also let our designer know when you review you draft.  

5) How long will it take to receive my order?

  • In general we need 1 - 3 days to create the proof from the time we get your photo. Please let us know when you need it and we may be able to get it done sooner. Printing generally takes between 2 - 5 business days. Standard shipping generally takes between 1 - 6 business days within the Continental US. 

    6) Can I get a custom size?

    • Yes. We can do virtually any size you want starting from 12" to 48".

    7) What if I don't like my proof?

    • We are confident that we can create a great result and our designers will work diligently with you. In the event you still don’t like the design, you will get a refund minus ten dollars.

    For other questions please contact us directly.

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